The Market Intelligence Co.

Botany, Australia

Level 1, 4A Lord Street
2019 Botany
NSW
Australia
Phone: +61 2 8336 8000
Fax: +61 2 9316 5810

The Market Intelligence Co. (TMIC) specialises in customised business to business (B2B) and industrial market research.

We have the knowledge and understanding of what makes B2B and industrial…

Founded 2000
Employees 198
Turnover AU 4.900.000
Interviewers 150

Company type:

  • Full Service Market Research Agency

Professional Associations:

  • AMSRS, AMSRO

Certification:
ISO 9001 and ISO 20252

The Market Intelligence Co. (TMIC) specialises in customised business to business (B2B) and industrial market research.

We have the knowledge and understanding of what makes B2B and industrial markets unique and why they need to be treated differently to consumer markets.

Our key areas of research expertise include:
- Customer satisfaction and engagement
- Customer loyalty, NPS® (Net Promoter Score®)
- Employee satisfaction and engagement
- Concept to market (new products/services)
- Brand and corporate image
- Channel/partner, routes to market effectiveness research
- Mystery shopping

For each project a dedicated consultant team is set up with senior researchers leading and playing a "hands-on" role in the project, assisted by our own dedicated national B2B field and coding team.

We are accredited to both ISO 9001 and ISO 20252.

Research specializations

Market Sectors

  • Consultancy
  • Energy / Utilities
  • Logistic / Mail / Transportation
  • Public Sector / Government
  • Telecommunications

Research Solutions

  • Brand Research
  • Business-to-business
  • Concept development & Strategy
  • Concept Testing
  • Customer Satisfaction Studies
  • Employee Research

Research Services

  • Consultancy
  • Advertising / Communication
  • Marketing Research
  • Data Collection / Field Services
  • Field Audits
  • Social Media Research
  • Monitoring and Analysis

Research conducted in

Regions

  • Asia (Australasia)

Countries

  • Australia
  • New Zealand

Key people

Mrs. Angela Orsaris
Managing Director
ESOMAR Member
Facebook profile
Linkedin profile

Wesley Hill

Anne Vogt

Terri O'Loan

Mary Sideratos

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