Evolve Research and Consulting

Melbourne, Australia

Corporate Member ESOMAR Corporate Member

Level 2
405 Little Bourke Street
3000 Melbourne
Phone: +61396701909

Evolve is a full-service market and social research agency, offering a range of insights capabilities, proprietary research technology and consulting expertise. Underlying these capabilities are our deep competencies in data management, advanced analytics, and program management.

Founded 2010
Employees 65

Company type:

  • Full Service Market Research Agency
  • Analytical services
  • Software / Technology / Platform Provider

Twist of Lime

Professional Associations:

  • AMSRS - Australian Market & Social Research Society

ISO 20252:2012 – Market, Opinion and Market Research

Evolve uses a unique combination of research expertise and industry-leading technology to deliver insights in innovative ways.

We have expertise in all major research approaches and our services span five key areas:
- Customer Experience Programs
- Employee Engagement Programs
- Online Communities
- Bespoke Qualitative and Quantitative Market Research
- Customised Web Development and Systems Integration

We have deep experience in research supporting:
- Category Strategy and Market Exploration
- Price and Concept Testing
- New Product Development
- Brand and Communications Measurement
- Public Opinion and Reputation Measurement

We offer:
Extensive Expertise: We have implemented world-class research programs resulting in real and demonstrable improvements in business performance. We have developed a range of bespoke capabilities to meet our clients’ varied needs.

Innovation: Winner of the 2012 RICA Award for Customer Insights and Technology Innovation and the 2016 Coles Supplier of the Year, Evolve pushes the boundaries to make insights more accessible and valuable for our clients.

Outstanding Client Service and Support: Evolve is renowned for being passionate about client service. Our founding clients are still our clients eight years on.

Value: we invest significantly in our fully integrated insights platform. Our capabilities in real-time customer feedback and advanced text analytics ensure insights are delivered faster, more effectively and at a lower price.

Research specializations

Market Sectors

  • Education
  • Financial Services
  • Healthcare / Pharmaceutical
  • Retail / Wholesale
  • Mass Merchandisers
  • Supermarkets

Research Solutions

  • Customer Satisfaction Studies
  • Employee Research
  • Pricing Studies
  • Segmentation Research
  • Tracking Studies

Research Services

  • Analytical Services
  • Data Driven Consultancy
  • Consultancy
  • Business-to-Business Research
  • Consumer Research
  • Panels
  • Communities
  • Research Software
  • Research Software - General

Research conducted in


  • Asia (Australasia)
  • America (North)
  • Europe (Northern/Western)


  • Andorra
  • Australia
  • Austria
  • Belgium
  • Canada
  • Channel Island
  • Denmark
  • Finland
  • France
  • Germany
  • Gibraltar
  • Granada
  • Greenland
  • Iceland
  • Ireland
  • Isle of Man
  • Italy
  • Lichtenstein
  • Luxembourg
  • Malta
  • Monaco
  • Netherlands
  • New Zealand
  • Norway
  • Portugal
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom (GB)
  • United States (USA)

Key people

Mr. Garreth Chandler
Linkedin profile

Belinda Jennings, General Manager

Nick Jenkins, Head of Data Science

Tom Caley, Head of Product Development & Innovation

Kelly Handley, Head of Client Services


Share this company: Share on LinkedIn Share on Facebook Share on Twitter