excap (formerly known as Store Support)

Groningen, Netherlands

Corporate Member ESOMAR Corporate Member

Helperpark 284a
9723 ZA Groningen
Netherlands
Phone: +31508507001

Over 11 years we are conducting topclass mystery shopping, mystery calling, mystery feedbackshopping, mystery e-mailing, customer journey (mapping), ExperienceCapture, NPS & CES. We have a focus on automotive, retail, travel, insurance and health. We improve results with our consultants.

Founded 2004
Employees 35
Interviewers 4500

Company type:

  • Consulting services
  • Full Service Market Research Agency
  • Mystery Shopping Services

Professional Associations:

  • MOA, MSPA, PvkO, NIMA, ANVR

Certification:
MOA, MSPA, PvkO, NIMA, ANVR

Over 11 years we are conducting topclass mystery shopping, mystery calling, mystery feedbackshopping, mystery e-mailing, customer journey (mapping), ExperienceCapture, NPS & CES. We have a focus on automotive, retail, travel, insurance and health. We improve results with our consultants.

Research specializations

Market Sectors

  • Automotive
  • Financial Services
  • Travel / Tourism / Sport / Leisure

Research Solutions

  • Retail Research
  • Mystery Shopping
  • Store Audits

Research Services

  • Biometrics Research
  • Neuroscience / Neuromarketing / Neuromonitoring
  • Consultancy
  • Business-to-Business Research
  • Mobile Research
  • Mobile Phone Surveys
  • Panels
  • Telephone
  • Social Media Research
  • Qualitative

Research conducted in

Regions

  • Europe (Central/Eastern)
  • Europe (Northern/Western)

Countries

  • Austria
  • Belgium
  • Bulgaria
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Greenland
  • Hungary
  • Ireland
  • Italy
  • Luxembourg
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom (GB)

Key people

Mr. Renik Brandt Corstius
International Sales Director
ESOMAR Member

mr. Arjen van Hijum

mr. Pim Busker

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