86-90 Paul Street
EC2A 4NE London
United Kingdom (GB)
Phone: +44 (0)20 3070 3936

We are digital research experts who specialise in building engaging online communities of all shapes and sizes to help you generate powerful audience insight.

Founded 2013
Employees 30

Company type:

  • Online Panels / Online Communities

Professional Associations:

  • MRS - Market Research Society

Certification:
ISO27001 Certified; GDPR compliant

Our intuitive online community platform makes it easy to engage with diverse audiences and generate quick turnaround results in a cost-effective and collaborative way.

From long-term, multi-country panels to short pop-up communities, mobile diaries or video focus groups - incling offers a flexible toolkit that adapts to a wide range of online research methods.

Available in over 30 languages and accessible on any device, our platform is continually updated by our in-house developers with the latest innovations, analysis tools and assistive technologies.

From DIY to full-service, you can work with us as a self-serve solution or lean on us flexibly at every stage of your project, from task setup, participant management and recruitment to translation, moderation and reporting.

We enable research agencies, consultancies and brands to run all their online research seamlessly under one roof. From exploratory qual, video focus groups and mobile diaries, to UX & journey mapping, product development, and innovation research (and everything in between).

Here's a brief overview of a few of our most popular activities:

LIVE CHAT: For video focus groups and real-time feedback and discussion
SCREENCAST: Remote UX and usability testing which records the participant's voice and screen
MOBILE DIARY: Gather photo and video feedback in the moment
CONCEPT EVALUATION: Sentiment heat map on static and video concepts

incling is made up of a friendly and multi-national team of researchers.

Research specializations

Market Sectors

  • Advertising / Public Relations
  • Cosmetics / Hygiene
  • Financial Services
  • Technology
  • Travel / Tourism / Sport / Leisure

Research Solutions

  • Brand Research
  • Concept development & Strategy
  • Concept / Positioning Development
  • Concept Testing
  • Consumer Research
  • Online/Mobile Panel

Research Services

  • Mobile Research
  • Mobile Ethnography
  • Mobile Qualitative
  • Qualitative
  • Online Focus Groups / Bulletin Boards
  • Research Software
  • Research Software - General
  • Qualitative
  • Communities

Research conducted in

Regions

  • Africa
  • Asia (Pacific)
  • Asia (Australasia)
  • America (Central)
  • America (Caribbean)
  • Europe (Central/Eastern)
  • America (South)
  • Middle East
  • America (North)
  • Europe (Northern/Western)

Countries

  • Andorra
  • Anguila
  • Antigua and Barbuda
  • Argentina
  • Aruba
  • Australia
  • Austria
  • Bahamas
  • Barbados
  • Belgium
  • Belize
  • Bermuda
  • Brazil
  • Canada
  • Caymen Islands
  • Channel Island
  • China
  • Costa Rica
  • Croatia
  • Cuba
  • Curacao
  • Czech Republic
  • Denmark
  • Dominica
  • Dominican Republic
  • El Salvador
  • Finland
  • France
  • Germany
  • Gibraltar
  • Granada
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guatemala
  • Haiti
  • Honduras
  • Hong Kong
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Isle of Man
  • Italy
  • Jamaica
  • Japan
  • Korea, Democratic People's Republic
  • Latvia
  • Lichtenstein
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Martinique
  • Mexico
  • Monaco
  • Netherlands
  • Netherlands Antilles
  • New Zealand
  • Nicaragua
  • Nigeria
  • Norway
  • Panama
  • Poland
  • Portugal
  • Puerto Rico
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Vincent and the Grenadines
  • Saudi Arabia
  • Singapore
  • Slovakia
  • South Africa
  • Spain
  • Spain (Canary Islands)
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Trinidad & Tobago
  • Turkey
  • United Arab Emirates
  • United Kingdom (GB)
  • United States (USA)
  • Vietnam
  • Virgin Islands (USA)

Key people

Ms. Juliet Pascall
Managing Director
ESOMAR Member
Facebook profile
Linkedin profile

Amenities

Facility details

Locations:

Here's a brief overview of our most popular activities:

LIVE CHAT: For video focus groups and real-time feedback and discussion
SCREENCAST: Remote UX and usability testing which records the participant's voice and screen
MOBILE DIARY: Gather photo and video feedback in the moment
CONCEPT EVALUATION: Sentiment heat map on static and video concepts
IMAGE AND VIDEO TASK: Media recorded and loaded from any device
POLLS: Single and multi-select, ranking and rating
DISCUSSION: Group or one-on-one text-based feedback

Office pictures

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