ESOMAR Corporate Member
26/27 Regency Square
BN1 2FH Brighton
United Kingdom (GB)
Phone: 01273 765000
TTMC Research is a division of The Telemarketing Company and specialises in delivering English language and multilingual CATI (Computer Assisted Telephone Interviewing) based data profiling and cleansing services, research and customer satisfaction surveys.
Company type:
- Data Collection / Field Services
- International Market Research Services
- Mystery Shopping Services
Professional Associations:
- Market Research Society Company Partner, Institute of Sales Management (ISM), Direct Marketing Association Member
Certification:
Financial Conduct Authority; ICO, ISO 27001, ISO 9001, Investors In People Silver Standard, Living Wage Employer
TTMC Research specialises in delivering English language and multilingual CATI (Computer Assisted Telephone Interviewing) based data profiling and cleansing services, research and customer satisfaction surveys. Our specialist research team has extensive experience across a wide range of both consumer and B2B sectors in both the UK and internationally. With over 150 CATI stations, all interviews are conducted by experienced telephone interviewers many of whom have conducted thousands of market research surveys.
On average, we conduct over 250,000 research and customer satisfaction surveys every year on behalf of our clients which range from simple questionnaires to more complex quota driven global engagements, through to supporting the delivery of on-going NPS (Net Promoter Score) programmes. Our high quality, multilingual pre and post sales market research encompasses bespoke welcome programmes, either standalone or integrated within a broader on-boarding process. As an FCA authorised and regulated business, we also offer comprehensive Treating Customers Fairly (TCF) calling programmes to help clients in finance and other regulated industries meet their compliance needs.
As an accredited Company Partner of the Market Research Society we operate our campaigns in strict compliance with its code of conduct, using IQCS monitored and AITS trained agents. This guarantees that all of our engagements are carried out in accordance with research industry best practice.
Research specializations
Research conducted in
Key people
Resources
High quality insight, rich data and competitive intelligence
Pre-sales research: actionable insight to inform your sales and marketing
Post-sales multilingual research & customer satisfaction surveys
FCA authorised Treating Customers Fairly (TCF) compliance calling
Amenities
Facility details
