26/27 Regency Square
BN1 2FH Brighton
United Kingdom (GB)
Phone: 01273 765000

TTMC Research is a division of The Telemarketing Company and specialises in delivering English language and multilingual CATI (Computer Assisted Telephone Interviewing) based data profiling and cleansing services, research and customer satisfaction surveys.

Founded 1990
Employees 101 - 500
Turnover £5M
Interviewers 60

Company type:

  • Data Collection / Field Services
  • International Market Research Services
  • Mystery Shopping Services

Professional Associations:

  • Market Research Society Company Partner, Institute of Sales Management (ISM), Direct Marketing Association Member

Certification:
Financial Conduct Authority; ICO, ISO 9001, Investors In People, Living Wage Employer

TTMC Research specialises in delivering English language and multilingual CATI (Computer Assisted Telephone Interviewing) based data profiling and cleansing services, research and customer satisfaction surveys. Our specialist research team has extensive experience across a wide range of both consumer and B2B sectors in both the UK and internationally. With over 150 CATI stations, all interviews are conducted by experienced telephone interviewers many of whom have conducted thousands of market research surveys.

On average, we conduct over 250,000 research and customer satisfaction surveys every year on behalf of our clients which range from simple questionnaires to more complex quota driven global engagements, through to supporting the delivery of on-going NPS (Net Promoter Score) programmes. Our high quality, multilingual pre and post sales market research encompasses bespoke welcome programmes, either standalone or integrated within a broader on-boarding process. As an FCA authorised and regulated business, we also offer comprehensive Treating Customers Fairly (TCF) calling programmes to help clients in finance and other regulated industries meet their compliance needs.

As an accredited Company Partner of the Market Research Society we operate our campaigns in strict compliance with its code of conduct, using IQCS monitored and AITS trained agents. This guarantees that all of our engagements are carried out in accordance with research industry best practice.

Research specializations

Market Sectors

  • Energy / Utilities
  • Financial Services
  • Healthcare / Pharmaceutical
  • IT / Software / Hardware
  • Technology

Research Solutions

  • Business-to-business
  • Consumer Research
  • New Product Research
  • New Product Research - General
  • Retail Research
  • Mystery Shopping
  • Validation Services

Research Services

  • Data Collection / Field Services
  • Questionnaires
  • Panels
  • Telephone
  • Qualitative
  • In-depth interviews
  • Quantitative
  • CATI
  • Mystery shoppers

Research conducted in

Regions

  • Africa
  • Asia (Pacific)
  • Asia (Australasia)
  • America (Central)
  • America (Caribbean)
  • Europe (Central/Eastern)
  • America (South)
  • Middle East
  • America (North)
  • Europe (Northern/Western)

Countries

  • Afghanistan
  • Albania
  • Algeria
  • American Samoa
  • Andorra
  • Angola
  • Anguila
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Borneo
  • Bosnia-Herzegovina
  • Botswana
  • Bouvet Island
  • Brazil
  • British Indian Ocean Territory
  • Brunei
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde
  • Caymen Islands
  • Central African Republic
  • Chad
  • Channel Island
  • Chile
  • China
  • Christmas Island
  • Colombia
  • Congo, Democratic People's Republic
  • Congo, Republic of
  • Cook Island
  • Costa Rica
  • Côte d'Ivoire
  • Croatia
  • Cuba
  • Curacao
  • Cyprus
  • Czech Republic
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Falkland Islands
  • Fiji Islands
  • Finland
  • France
  • French Guiana
  • French Polynesia
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Granada
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guinea
  • Guyana
  • Haiti
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iran, Islamic Republic of
  • Iraq
  • Ireland
  • Isle of Man
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Korea, Democratic People's Republic
  • Korea, Republic of
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Lichtenstein
  • Lithuania
  • Luxembourg
  • Macau
  • Macedonia
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Martinique
  • Mauritania
  • Mauritius
  • Mexico
  • Micronesia, Federated States of
  • Moldova, Republic of
  • Monaco
  • Mongolia
  • Montenegro
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • Netherlands Antilles
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Norfolk Island
  • Norway
  • Oman
  • Pakistan
  • Palau
  • Palestinian Territory
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Pitcairn Island
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Réunion
  • Romania
  • Russian Federation
  • Rwanda
  • Saint Helena
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Vincent and the Grenadines
  • Samoa
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Slovenia
  • Solomon Islands
  • South Africa
  • Spain
  • Spain (Canary Islands)
  • Sri Lanka
  • St. Pierre and Miquelon
  • Sudan
  • Swaziland
  • Sweden
  • Switzerland
  • Syrian Arab Republic
  • Taiwan
  • Tajikistan
  • Tanzania
  • Tasmania
  • Thailand
  • Timor-Leste
  • Togo
  • Tonga
  • Trinidad & Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom (GB)
  • United States (USA)
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Vietnam
  • Virgin Islands
  • Virgin Islands (USA)
  • Yemen
  • Zambia
  • Zimbabwe

Key people

Mrs. Claire Warren
Head Of Research
ESOMAR Member

Niall Habba, Managing Director

Michael Butler, Head of Operations

Stephen Farn - Account Manager

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