229-231 High Holborn
WC1V 7DA London
United Kingdom (GB)
Phone: +44-20-7400-1000
Fax: +44-20-7405.4778

Leading UK based global research consultancy. Offices in UK, USA and Asia Pacific. Working predominantly with leading blue chip organisations in the B2C service sector.

Founded 1991
Employees 100+
Turnover GBP 16.000.000
Interviewers 1650

Company type:

  • Full Service Market Research Agency

Affiliation:
BVA Group; Global (Associated Global Market Research) network

Professional Associations:

  • MRS

Certification:
ISO 27001;ISO 20252

We help our clients get closer to their customers, stakeholders and employees by translating research data into business intelligence you can act on. We do this through a range of market leading insight tools and a dedicated team of experts. Whether you define your needs by sector or by business challenge, we have a team which can give you the answers. We are market leaders in a number of sectors – hotels, banking, media, transport, travel and tourism – as well as business challenges: branding, customer experience, compliance and more. When you appoint us we want to know where you plan to end up – your goal. We will shape our research recommendations around that, so even if the components we suggest are ‘off the shelf’ the solution will be tailor made for you.\r\n\r\nSole UK licensee for ZMET®, the ground-breaking insight tool from Harvard, founded on modern research into cognitive neuroscience. ZMET® reveals HOW customers think, not just WHAT they think. Owner of a number of trade marked research techniques.

Research specializations

Market Sectors

  • Catering / Hospitality
  • Financial Services
  • Telecommunications
  • Travel / Tourism / Sport / Leisure

Research Solutions

  • Brand Research
  • Customer Satisfaction Studies
  • Employee Research
  • Media Research
  • Media Research - General
  • Syndicated Research

Research Services

  • Analytical Services
  • Statistical Analysis
  • Consultancy
  • Advertising / Communication
  • Panels
  • Panels - General
  • Qualitative
  • Focus groups
  • In-depth interviews

Research conducted in

Regions

  • Asia (Australasia)
  • America (South)

Countries

  • Argentina
  • Australia
  • Bahrain
  • Belgium
  • Brazil
  • Canada
  • Chile
  • China
  • Colombia
  • Cyprus
  • Czech Republic
  • Denmark
  • Egypt
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • India
  • Indonesia
  • Ireland
  • Italy
  • Japan
  • Jordan
  • Kenya
  • Korea, Republic of
  • Kuwait
  • Lebanon
  • Luxembourg
  • Malaysia
  • Malta
  • Mexico
  • Morocco
  • Netherlands
  • New Zealand
  • Nigeria
  • Norway
  • Oman
  • Philippines
  • Poland
  • Portugal
  • Qatar
  • Russian Federation
  • Saudi Arabia
  • Senegal
  • Singapore
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Syrian Arab Republic
  • Taiwan
  • Thailand
  • Turkey
  • United Arab Emirates
  • United Kingdom (GB)
  • United States (USA)
  • Zimbabwe

Key people

Dr. Cris Tarrant
Chief Executive
ESOMAR Member

Dr. Crispian Tarrant

Mr. Ian Stevens

Mr. Matt Costin

Mr. Ivor Stocker

Mr. James Myring


Multi-country partners (Global Market Research)

Demanda Pesquisa E Desenvolvimento de Marketing
Rua Consolação, 1992- 4th floors
01302-001 São Paulo
Brazil
Phone: +55-11-3218.8000
Hycon Research Co., Ltd.
No. 8, Lane 815 Shaanxi Road North
Jing'an District
200040 Shanghai
China
Phone: 0086 21 51080566
Hendal Research
J. Zerjaviceva 13
10000 Zagreb
Croatia
Phone: +385-1-487.8180
Global Link
5, Konitsis Street
151 25 Maroussi
Athens
Greece
Phone: +30-210-612.8800
MPS - Evolving Marketing Research
Via G. Rosa 28
24125 Bergamo
Italy
Phone: +39-35-421.2311
GMO Japan Market Intelligence
26-1 Cerulean Tower, 26-1 Sakuragaoka-cho
Shibuya-ku
150-8512 Tokyo
Japan
Phone: +81-3-5459.3244
GMO Research, Inc.
Cerulean Tower 26-1, Sakuragaoka cho
150-8512 Shibuya ku
Japan
Phone:
PSRC
10th Floor OMM CITRA Building
San Miguel Avenue, Ortigas Center
1600 Pasig City
Philippines
Phone: 632 638 4528
Inquiry Market Research
Hajoty 61
01-821 Warsaw
Poland
Phone: +48 22 832 51 50
Mercury Research SRL
16 Copilului, ground floor
Sector 1
012178 Bucharest
Romania
Phone: +40-21-224.6600
C23 Research (Castello Veintitres S.L.)
Calle Castello 23 - Entreplanta
28001 Madrid
Spain
Phone: +34-91-435.9985
Custom Asia Co. Ltd.
1168/65 Lumpini Tower,
23rd Floor, Rama IV Rd., Sathorn, Thungmahamek
10120 Bangkok
Thailand
Phone: 662 649 9799
Etik Research
Mecidiyekoy Mah. Lati Lokum Sok. No: 4 D: 7 Sisli ? Istanbul/Turkiye
1438 Sokak No:5 Kat:4 Daire:7 Alsancak- Izmir/Turkiye
35320 Istanbul, Izmir and Adana
Turkey
Phone: +90 (232) 422 60 40
BVA BDRC
229-231 High Holborn
WC1V 7DA London
United Kingdom (GB)
Phone: +44-20-7400-1000
Lieberman Research Worldwide, LRW Inc.
1900 Avenue of the Stars
Suite 1600
90067 Los Angeles
CA
United States (USA)
Phone: 1 310 553 0550
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