Frontier Group

Jakarta, Indonesia

Corporate Member ESOMAR Corporate Member

Gading Bukit Indah M15-M16
Jl. Bukit Gading Raya - Kelapa Gading Permai
14240 Jakarta
DKI Jakarta
Phone: +62-21 451 4151
Fax: +62-21 451 4152

No one knows Indonesia like we do! Frontier is a full-service agency with fielding capabilities all across Indonesia. As one of Indonesia's oldest locally-owned independent company, we provide high-quality market research services without breaking the bank. Send us an RFQ today!

Founded 1996
Employees 80
Interviewers 1100

Company type:

  • Data Collection / Field Services
  • Full Service Market Research Agency

Global Network for Research

Professional Associations:

  • QRCA
  • AMA

ISO 20252:2012 from Bureau Veritas

Frontier understands the value of data as a precursor to good strategic decisions. Above all else, the company strives to provide only the highest service in honoring our clients' investment. This commitment is reflected in all facet of any market research project in Frontier.

Frontier has 3 main omnibus products that have both captured the voice of consumers and assisted companies across many industries. These data have also helped Frontier in building a strong knowledge base towards the Indonesian market. More importantly, it allowed us to provide deeper and more meaningful analysis in many of our research projects. The three omnibus products are: the Top Brand (, the Corporate Image Award (, the Indonesian Customer Satisfaction Award (

In a market where there is still heavy reliance on face-to-face interviews, data collection integrity is still a common problem for the Indonesian industry. Many market research agencies treat this as a given and rarely go out of their way to minimize this risk. Frontier is well known especially among fieldworkers for its tenacity in upholding stringent quality control measures. Our commitment to high quality data collection is evident in all of our QC policies we have put into place.

Our marketing research solutions promises to capture meaningful market and consumer insights that could guide companies towards achieving maximum business performance.

Research specializations

Market Sectors

  • Cosmetics / Hygiene
  • Electronics
  • Financial Services
  • IT / Software / Hardware
  • Technology

Research Solutions

  • Brand Research
  • Business-to-business
  • Employee Research
  • Ethnographic Research
  • Scenario Planning

Research Services

  • Analytical Services
  • Data Mining and Analysis
  • Statistical Analysis
  • Consultancy
  • Marketing Research
  • New Product Research
  • Social Media Research
  • Monitoring and Analysis

Research conducted in


  • Asia (Pacific)


  • Indonesia

Key people

Mr. Handi Irawan

Mr Apipudin

Miss Hateya Ningsih

Mr Achmad Nur



Facility details


Jl. Bukit Gading Raya Gading Bukit Indah Blok M15 - M16 RT.18, RT.18/RW.8, Klp. Gading Bar., Kec. Klp. Gading, Kota Jkt Utara, Daerah Khusus Ibukota Jakarta 14240

Building type:


Facility features:

Client lounge
Onsite parking
Overhead projector
Recording - Audio
Recording - Video

Travel time:

50 minutes from airport

20 minutes from downtown

Observation room capacity:
Focus Group
5X4 meter
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