CSA Research

Rome, Italy

Via dei Galla e Sidama 23
Via dei Galla e Sidama 23
00199 Rome
Phone: +39-06 89924900
Fax: +39-06-89924950

CSA Research is an independent full service market research agency, offering quantitative and qualitative ad hoc research. The company, entirely owned by Intersistemi (a leading corporate in the Italian IT industry), groups together experienced professionals from leading market research agencies

Founded 1935
Employees 14
Turnover EUR 2.000.000
Interviewers 1000

Company type:

  • Full Service Market Research Agency
  • Mystery Shopping Services

Intersistemi Spa;

Professional Associations:

UNI EN ISO 9001:2015 Quality Certification Achieved

CSA Research carries out market research, opinion polls, industrial and business to business surveys, relying on a highly specialised team of Research Directors, Statisticians, Senior and Junior Researchers (International Research, Public Administration, Utilities and FMCG, Transport and Tourism, Mobility) to provide accurate and reliable data and insights to public and private clients. The agency benefits from a fruitful cooperation with the academia and leading think tanks.
The CSA Research international team has being carrying out international projects, both quantitative and qualitative, on behalf of Italian and foreign clients, for about 25 years. The team has a sound experience in coordinating complex international survey, being able to communicate in English and French.

CSA Research relies on highly skilled professionals, able to reach top layers of population and opinion leaders in Government, Media, Industry, NGOs, Academia.

Specific services:
Geomarketing tools

National fieldforce of 1,000 interviewers
A network of mystery shoppers (including high profiles in terms of good/services ownership, usage and n attitudes)
120 CATI workstations
Fully equipped studios for focus groups, in depth interviews, taste testing in Rome (closed-circuit TV) and Milan (one-way mirror), audio-video digital system, fast speed internet connection

Research specializations

Market Sectors

  • Automotive
  • Energy / Utilities
  • Petrol / Oil / Gas
  • Public Sector / Government
  • Travel / Tourism / Sport / Leisure

Research Solutions

  • Business-to-business
  • Customer Satisfaction Studies
  • Focus Groups Facilities
  • International Studies
  • Retail Research
  • Mystery Shopping

Research Services

  • Analytical Services
  • Statistical Analysis
  • Consultancy
  • Business-to-Business Research
  • International Research
  • New Product Research
  • Quantitative
  • Mystery shoppers

Research conducted in


  • Europe (Central/Eastern)
  • Europe (Northern/Western)


  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom (GB)

Key people

Ms. Leni Avataneo
Project Manager

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