Store Support

Groningen, Netherlands Corporate Member ESOMAR Corporate Member

Helperpark 284a
9723 ZA Groningen
Netherlands
Phone: +31508507001

Over 11 years we are conducting topclass mystery shopping, mystery calling, mystery feedbackshopping, mystery e-mailing, customer journey (mapping), ExperienceCapture, NPS & CES. We have a focus on automotive, retail, travel, insurance and health. We improve results with our consultants.

Founded 2004
Employees 25
Interviewers 3000

Company type:

  • Full Service Market Research Agency

Professional Associations:

  • MOA, MSPA, PvkO, NIMA, ANVR

Certification:
MOA, MSPA, PvkO, NIMA, ANVR

Are you looking for improvements in sales, service levels and customer satisfaction in your organisation? Store Support is the largest research firm in the Netherlands that generates insights into and improves the experience of your customers with mystery shopping and customer research.

From a research question to growth - we support the entire process. You can use our specific research findings to start improving the customer experience straightaway. We work with a thorough research set-up, a link with the customer journey and mystery shoppers from your own target group. Our employees are impassioned professionals and are always looking for improvement. Quality, innovation and enthusiasm are the concepts that characterise Store Support.

Check it out on: www.storesupport.nl/en/

Research conducted in

Regions

  • Europe (Central/Eastern)
  • Europe (Northern/Western)

Countries

  • Austria
  • Belgium
  • Bulgaria
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Greenland
  • Hungary
  • Ireland
  • Italy
  • Luxembourg
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom (GB)

Key people

Mr. Arjen van Hijum
CEO
ESOMAR Member

mr. Renik Brandt Corstius

mr. Pim Busker

Research Specializations

Market Sectors

  • Automotive
  • Financial Services
  • Travel / Tourism / Sport / Leisure

Research Solutions

  • Consumer Research
  • Customer Satisfaction Studies
  • Psychological / Motivational Research
  • Retail Research
  • Mystery Shopping
  • Store Audits

Research Services

  • Biometrics Research
  • Neuroscience / Neuromarketing / Neuromonitoring
  • Consultancy
  • Business-to-Business Research
  • Mobile Research
  • Mobile Phone Surveys
  • Panels
  • Telephone
  • Social Media Research
  • Qualitative
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